Privacy Policy

Last updated: March 28, 2026

1. Information We Collect

CrownSense AI ("we", "us", "our") collects information you provide directly to us, including your name, email address, and hair profile data when you create an account or use our services. We also collect images you upload for hair and scalp analysis.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI hair analysis services
  • Generate personalized hair care recommendations
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions

3. Hair Images & AI Analysis

Images you upload are processed by our AI systems to generate hair analysis results. Images are stored securely and are not shared with third parties for marketing purposes. You may delete your uploaded images at any time by contacting us.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information only in the following circumstances: with your consent, to comply with legal obligations, or to protect our rights and users' safety.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at support@crownsenseai.com.

8. Children's Privacy

Our service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@crownsenseai.com.